Saturday 16 December 2017

Airtel, Airtel Payments Bank's e-KYC licence suspended

The Aadhaar misuse has cost Airtel dearly as the UIDAI has temporarily barred Bharti Airtel and Airtel Payments Bank from conducting Aadhaar-based SIM verification of mobile customers using eKYC process as well as e-KYC of payments bank clients.


This is the strongest action taken regarding Aadhaar. It was alleged that Airtel used the Aadhaar-eKYC based process to open payments bank accounts of its subscribers without their consent.

With this order, Airtel would not be able to, in the interim, carry out 'electronic-verification' or link mobile SIMs of its customers with their 12-digit biometric national ID Aadhaar though the efficient and paperless eKYC (or electronic Know Your Customer) process of UIDAI.

Airtel Payments Bank will not be able to open a new account with Aadhaar e-KYC. However, accounts can be opened through alternate methods, if available.

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