Saturday 7 April 2018

TRAI issues Consultation Paper on mobile number portability (MNP) process

The telecom regulator TRAI issued a Consultation Paper on how to improve mobile number portability (MNP) process on 6 April. TRAI has sought stakeholders’ views on the framework it has suggested on the issue of porting codes by MNP service providers when consumers want to move from one network to another or from one circle to another.


TRAI wants to overhaul MNP, which allows mobile phone users to keep the same phone number anywhere in the country - so as to remove inconveniences faced by subscribers under the present system.

TRAI has also asked for views on the pre-paid balance of subscribers being transferred to their accounts, and has asked for an alternative mechanism for delivering porting codes in case of large scale disruptions or sudden shut downs of networks.

TRAI said: "Consequent upon closure/discontinuation of services, Tray has received large number of complaints related to the difficulties faced by subscribers of these service providers in porting their mobile numbers."

As a matter of fact, till January 2018, approximately 344.59 million porting requests have been processed.

Stakeholders can send comments May 3, and counter comments by 17 May.

Rajan S Mathews, director general of Cellular Operators Association of India (COAI) said: “It is of utmost importance for the sector that any changes in the regulatory regime should be done only after an effective cost-benefit analysis. The ultimate goal of any regulation is to facilitate the subscribers, while not putting any extra financial or operational burden over the operators.”

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