Thursday 5 April 2018

BSNL adds 12 lakh new customers in 2017-18

Closing of Reliance Communications and Aircel has benefitted not only Jio but also the state owned telecom operator BSNL. The BSNL has added 12 lakh customers throughout the country who opted for portability from other networks to state-owned BSNL in the last financial year.


Chief General Manager of Calcutta Telephones S.P. Tripathi said: "BSNL's revenue collection has been better than other network providers in the last fiscal, although a general trend of 10-20 per cent decline in revenue collection has been observed in the mobile industry."

BSNL has overhauled itself in terms of customer satisfaction. It has also fared well in fulfilling target for sale of SIM cards and promptly attending to complaints from customers.

"Across the country, 12 lakh customers have opted for portability from other networks to BSNL in the last financial year (2017-18)," Tripathi said.

Tripathi added that BSNL-Calcutta Telephones had launched a new family broadband combo plan where three pre-paid mobile connections with unlimited calls to any network in India and data facility for a monthly charge of Rs. 1,199 would be offered to family members on the recommendation of the subscriber.

The download speed will be 10 mbps till 40 GB and 2 mbps after that in this unlimited plan, which, Tripathi hoped, would be popular and give a big push to BSNL's business.

Source: http://cablequest.org/index.php/news/telecom-news/item/12639-bsnl-adds-12-lakh-new-customers-in-2017-18

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