The Telecom Regulatory Authority of India (TRAI) has issued a Consultation Paper on amendments to the Standards of Quality of Service (digital addressable cable TV systems) Regulation 2012 (12 of 2012) proposing to fine the MSOs and LCOs who violate these regulations that ensure better billing practices by MSOs and LCOs. This step has been taken after the Regulator received many complaints from the consumers.
The date for stakeholders to respond to the consultation paper has been extended from 8 September to 12 September as the Authority has received requests from some stakeholders. However it states that no further extensions will be entertained.
The amendment, when approved, will come into effect 30 days from the date of publication and will be called Standards of Quality of Service (digital addressable cable TV systems) (amendment) Regulations 2014.
Since the amendment involve fine on LCOs too, Cable Operators Federation of India had written to TRAI to publish the amendment in Hindi and extend the date of response so that maximum LCOs could respond.