Benoy Roy Chawdhuri, was elected vice-chairman while Shashidhar Sinha was appointed the honorary treasurer.
The other members of the new board of governors are: Hemant Bakshi, Arvind Sharma, Dilip Cherian, SK Palekar, Jayant Singh, Subhash Kamath, Srinivasan Swamy, Rajan Anandan, Shantanu Khosla, Abanti Sankarnarayanan, I Venkat, Arunabh DasSharma and Partha Rakshit.
During the year 2013-14, the Consumer Complaints Council (CCC) met 41 times and considered complaints against 1937 advertisements. Of these, complaints against 1520 advertisements were upheld, while 414 were not upheld and 3 were considered non-issues. In more than 90 per cent of the cases, where a complaint against the advertisement was upheld, the advertisements have been voluntarily withdrawn or modified as per the CCC’s decisions.