TRAI, the Telecom Regulator has released a report on 01 June on Quality of Service provided by mobile operators. The report gives results of call drop rate, Blocked call rate, Accessbility, Mobility HOSR and Reception quality done for all cellular networks in Delhi.
As a part of this audit, the Audit agency M/S Phitstream has carried out Independent Drive test for Cellular Mobile Telephone services in Delhi Service Area from 3rd to 6th May , 2016 covering various locations in Delhi. The performance of Airtel, Aircel, Idea , Vodafone, RCom, MTNL, TATA and MTS has been monitored across various technologies (2G,3G and CDMA) and the drive test route has covered a distance of approximately 600 km. The test results obtained from these drive tests were used to assess the network condition more specifically in terms of Radio Frequency(RF) Coverage; Rx Quality; Call Setup Success Rate; Call drop; Voice Quality; Blocked calls; and Carrier to Interference ratio.
The salient findings of the independent drive test is as under:-
Most of the Operators except MTNL 3G are meeting the bench mark for call Setup Success Rate.
In case of Call Drop Rate most of the operators except Reliance 2G and Vodafone 3G are not meeting the threshold of the bench mark.
In case of Rx Quality Aircel 2G, Airtel 3G and all CDMA operators are not meeting the threshold of the bench mark.
The detailed Report is available at TRAI website www.trai.gov.in. A portal with visualization of the report along with the comparison of the performance can also be accessed through TRAI website.